COVID-19 update- Our website is open to place orders and all orders will be shipped based on safety guidelines.

Shipping


Shipping

*Please see our COVID-19 update for information on shipping during lock down.

All our products are handmade and shipped in plastic free packaging/ compostable packaging.

We are proudly sustainable and plastic free brand!

NZ Domestic Orders under $30 - $5.50 NZ Orders over $30 - FREE
All International shop below $NZD 100 - $25 Shipping above $NZD 100 FREE

We usually ship the product within 2 working days after receiving the order.

All orders are sent via tracked courier post. NZ addresses allow 1 - 3 days working days from placing your order, international allow 3 - 15 working days from placing your order. 

Orders are posted within one working day. 

If you need express shipping please flick us an email infothenativeloom@gmail.com and we will be happy to arrange express shipping at an additional cost. 

Please note that in accordance with Australian export regulations we are required to declare the exact value of all items and identify the order as dutiable “merchandise”. We are also prohibited by law from identifying an order as a “gift” for export purposes, even if a customer has placed the order with the intention of delivery to a gift recipient.

For more information on taxes, duties and customs regulations please contact your local customs office directly

All International $25

International delivery costs do not include any taxes or duties which may be applied by customs at the destination country and any duties or taxes incurred are the responsibility of the delivery recipient.